Job Summary
Edcetera is seeking an experienced product manager to drive the development of our new platform, providing career support and community to our customers and partners in regulated fields across North America. This presents an opportunity to shape a software product line from the ground up, from research through to delivery, deployment and launch via tight cross-functional collaboration across Engineering, Design, Marketing, and Sales.
Key Responsibilities
- Defining and documenting B2B and B2C personas
- Crafting user research best practices tailored to our market space and deployable across our verticals
- Conducting user and buyer research to identify needs, pain points, and opportunities
- Assessing feasibility to select actionable insights
- Working with Design to develop working prototypes to test with users, and iterate on findings
- Using experience and business sense to synthesize findings into strategy
- Turning vision and strategy into tactical roadmaps
- Ensuring the platform is built on time and within budget, while successfully meeting target market needs
- Collaborating with Marketing on go-to-market strategies and launch plans
- Ensuring products meet internal business and operational needs, and spearheading internal education initiatives to train team on new tools
Skills and Qualifications
- 3+ years of experience in a product or other holistic business role
- Excellent written and verbal communication skills
- A keen business sense, and use of that discretion to drive product success
- Extensive experience working cross-functionally and finesse to influence without authority
- Experience working with software, and software engineers
- Autonomous and self-driven
- Works collaboratively to get results
- Innately curious and natural problem solver, with practiced critical thinking skills
- Comfortable creating process and procedure, and operationalizing/standardizing
- Experience with Learning Management Systems and/or regulated industries
- Proficiency in modern workplace SaaS suites (Google and Microsoft office suites)
- Project/time management experience
Preferred Skills
- Experience building from products from scratch and successfully taking new product lines to market
- Experience working with remote teams
Compensation
- Starting salary: $100,000, commensurate with experience
- Remote Positions Available
- Benefits package including Medical, Prescription, Dental, and Vision
- 401k with match
- PTO and paid holidays, including your birthday
- Work-life balance and flexible schedule options
- Opportunities for professional growth and development
- Collaborative and supportive work environment
Company Overview
Edcetera provides continuing education, pre-licensing courses, and exam prep for licensed professionals. We are dedicated to our customer’s career success and committed to providing exceptional customer service. Our team of experts continuously reviews and updates our course content to bring the most accurate and up-to-date information to the people who need it most. We provide hundreds of courses to meet training needs, ranging from general industry training to state-specific standards to industry-related elective courses.
We are people from a variety of backgrounds working together to solve big problems. We achieve success when we can help our customers (or each other) learn and master new skills so they can, in turn, help others. We care for our customers and each other and strive to promote a community of belonging and innovation built on doing what is right and seeing the good in others and the world.
Edcetera takes pride in providing a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
Interested?
If you think we might be a good fit, send us your resume and include answers to these questions in your cover letter:
- What school of product management do you pull from and what do you like about it?
- How would you use your first 90 days with us?
- What does success look like to you in your next role? What do you hope to get from your next organization?
